Telehealth Appointment Policy for Holly Woosely, APRN, PMHNP
This policy provides guidelines for telehealth appointments for psychiatric patients. It is designed to ensure that patients receive efficient, effective, and secure psychiatric care while leveraging the convenience of telehealth technology.
1. Scheduling Appointments
Patients can schedule telehealth appointments by calling our office. Patients should provide any necessary information during scheduling, including the reason for the appointment and any symptons they are experiencing.
2. Technology Requirements!
Patients must have access to a device with a-camera, microphone, and internet connection. Prior tothe appointment, patients should test their device to ensure it meets the requirements for a telehealth session
3. Privacy and Confidentiality
All telehealth appointments will be conducted in a private, HIPAA-compliant virtual environment. Both the provider and patient should ensure they are in a private location during the appointment to prolet patient confidentiality.
4. Appointment Protocol
A link will be sent to the patient when the provider is ready to see the patient, the link is active for 15 minutes. At the start of each appointment, the provider will verify the patient's identity and location. The patient cannot be in a moving vehicle or driving during the appointment for safety reasons. The patient must be in a secure area without anyone else present.
5. Prescriptions
If a prescription is necessary, it will be sent electronically to the patient's pharmacy of choice. Controlled substances may have additional restrictions and may require in-person appointments.
By utilizing our telehealth services, patients agree to abide by the terms and conditions outlined in this policy.