GWHS Privacy Statement
At GetWell Health System, we are committed to protecting the privacy, confidentiality, and security of your medical, behavioral health, and substance use disorder treatment information.
We understand the sensitive nature of healthcare information and are dedicated to maintaining your trust by handling your records responsibly and in accordance with all applicable federal and state laws.
Our Commitment to Privacy
Your protected health information (PHI) may include:
- Medical records
- Behavioral health records
- Counseling notes
- Treatment plans
- Laboratory results
- Billing information
- Insurance information
- Other information related to your care and treatment
We maintain physical, electronic, and administrative safeguards designed to protect your information from unauthorized access, use, or disclosure.
Use and Disclosure of Information
Your information may be used or disclosed for purposes including:
- Treatment and coordination of care
- Payment and billing activities
- Healthcare operations and quality improvement
- Required reporting under applicable laws and regulations
- Emergencies involving health or safety
- Other uses authorized or required by law
We will not disclose your information for purposes outside of treatment, payment, healthcare operations, or legal requirements without your written authorization unless otherwise permitted by law.
Behavioral Health & Substance Use Disorder Confidentiality
Behavioral health and substance use disorder treatment records receive additional protections under federal and state confidentiality laws, including HIPAA and 42 CFR Part 2 where applicable.
Information related to counseling, therapy, psychiatric services, addiction treatment, or substance use disorder treatment will not be shared without appropriate consent except as specifically permitted or required by law.
Your Rights
You have the right to:
- Request access to your medical records
- Request corrections to your records
- Receive a copy of this privacy notice
- Request restrictions on certain disclosures
- Request confidential communications
- Receive an accounting of disclosures as permitted by law
- File a complaint if you believe your privacy rights have been violated
Questions or Concerns
If you have questions about our privacy practices or wish to exercise your rights, please contact:
Privacy Officer
GetWell Health System
Email: hr@getwellhealthsystem.com
You may also file a complaint with the U.S. Department of Health and Human Services without fear of retaliation.
Acknowledgment
By receiving services from GetWell Health System, you acknowledge that you have been informed of our privacy and confidentiality practices regarding your healthcare information.